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Technical support

Installation guidance begins with the relevant stair details.

Share the applicable drawing, profile reference and project context. Guidance is discussed for the specific enquiry rather than presented as a universal instruction.

Information useful to the review.

  1. Stair or handrail drawing reference
  2. Profile and intended application
  3. Relevant joining or component context
  4. Installation question to be clarified
Illustrative material reference for installation discussion
Illustrative material detail
Technical discussion

Make the technical discussion easier to follow.

The right information helps concentrate the review on what applies to the specific handrail enquiry.

Bring to the review

Useful starting information

  • A profile drawing, section image or sample reference
  • The closest finish or material direction
  • Estimated quantity, length or application context
Confirm for the enquiry

Order-specific points

  • Profile and visible surface direction
  • Packing or destination context where relevant
  • Any available document or installation question

Talk through the installation context.

Start a technical enquiry with the drawing or visual reference that best represents the application.